Montgomery College 2015-2016 Catalog 
    Mar 30, 2023  
Montgomery College 2015-2016 Catalog [ARCHIVED CATALOG]

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HMGT 211 - Supervision and Leadership in the Hospitality Industry

(R only)

An examination of the management/supervision/leadership responsibilities in the typical lodging and/or food service establishment. Course stresses leadership, communication, morale, motivation, training, team building, and employee development and retention unique to lodging and food service operations. Assessment Level(s): ENGL 101 /ENGL 101A , READ 120 . Three hours each week. Formerly HM 121.

3 semester hours

Course Outcomes:
Upon course completion, a student will be able to:

  • Define management, supervision, and leadership.
  • Describe the role of the supervisor in an organization.
  • Discuss the obligations and responsibilities of supervisors.
  • Explain why ethics are critical for the successful leader.
  • Discuss the different leadership styles.
  • Differentiate between supervising and working with people who are different from him or her.
  • Explain why daily communication with employees is critical for success.
  • Summarize the obstacles to communication within the workplace.
  • Discuss the importance of morale and positive motivation in the workplace.
  • Summarize the essentials of delegating.

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