COMM 112 - Business and Professional Speech Communication

(HUMD, GEIR, GEEL)

A study of communication theory as applied to business and organizational environments. Emphasis on development of effective communication skills for professional situations including team building, interviewing, public speaking, and accommodating diverse perspectives. Assessment Level(s): ENGL 101/ENGL 011. Three hours each week.

3 semester hours

Course Outcomes:
Upon completion of this course, a student will be able to:

Differentiate between the various types of communication (one-on-one, small group and public) and develop effective strategies for each.
Explain the human communication process within an organization.
Identify appropriate channels and networks for effective communication within an organization.
Explain how communication lines can break down and develop strategies to prevent such breakdowns.
Assess different communication styles among gender and ethnic groups and other culturally diverse populations within an organization itself.
Identify and critically evaluate the two main types of messages within an organization: the informative and persuasive.
Explain how presentations fit into the corporate structure; and subsequently organize and deliver such presentations.
Demonstrate effective communication skills in order to solve problems as part of a team.
Integrate technology including PowerPoint presentations in the informative and persuasive speeches.
Design appropriate questions and responses, and demonstrate effective nonverbal behavior in an interview and/or one-to-one communication situation.

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