NWIT 200 - Microsoft Modern Desktops

An introduction to the concepts and skills necessary to support the most current Microsoft Windows network client operating system. The course covers technical areas that include installation, administration, basic security, and troubleshooting, and is designed for students seeking Microsoft professional certification (MCSA and MCSE). PREREQUISITE(S): NWIT 151 or NWIT 170 or successful completion of CompTIA’s Network+ certification examination, or appropriate networking experience with consent of department. Three hours each week.

3 semester hours

Course Outcomes:
Upon completion of this course, a student will be able to:

Plan and install Client Operating System (OS).
Perform and troubleshoot an attended installation of the Microsoft client OS operating system.
Troubleshoot system startup and user logon problems.
Configure and troubleshoot end user systems using remote Desktop and Remote Assistance.
Explain the importance of the Windows system architecture as it relates to troubleshooting applications running on a Windows client OS.
Describe the role of the DST in application support and the tools available for troubleshooting applications.
Troubleshoot Internet Explorer issues related to general settings.
Configure and troubleshoot an Office installation.

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