COMM 220 - Small Group Communication

An introduction to the principles and stages of small group communication, including problem solving, decision making, leadership, norms, member roles, and conflict resolution. Students will work extensively in groups to test theories, practice skills, and gain competency. Assessment Level(s): ENGL 101 /ENGL 011 . Three hours each week.

3 semester hours

Course Outcomes:
Upon completion of this course, a student will be able to:

Practice a variety of verbal and nonverbal techniques for maintaining a positive communication climate in groups.
Describe effective verbal, nonverbal, and listening skills for working in multi-cultural groups.
Identify perception checking techniques and self-monitoring skills that will enhance self-awareness and communication competency.
Differentiate leadership from power and identify different types of leaders and different types of power present in his or her own groups.
Observe and describe the stages of communication in groups in which he or she participates.
List effective verbal and nonverbal strategies for moving a group toward its goal.
Define systems theory and analyze the systemic nature of groups.
Explain the value of working in groups and identify appropriate situations for working with a group or working alone.
Describe and distinguish between task and social roles in the group, and analyze the impact of such roles on communication climate.
Employ a variety of communication strategies to solve problems and eliminate extended conflict stages with members of his or her group.

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