Hospitality Supervision and Leadership Certificate: 233

(R): 233

This program of study is designed for individuals in a lodging or food service operation who wish to supplement or enhance their college degree and receive supervisory/leadership training. Students can customize the program by choosing courses in lodging or food service specialties.

Program Requirements

All students should review the Program Advising Guide and consult an advisor.

HMGT 100 - Customer Service in the Hospitality Industry 1 semester hour
HMGT 211 - Supervision and Leadership in the Hospitality Industry 3 semester hours
HMGT 107 - Food and Beverage Management 3 semester hours
OR
HMGT 143 - Management of Front Office Operations 3 semester hours
HMGT 201 - Lodging and Food Service Law 3 semester hours
HMGT 207 - Legal Issues in Labor Management 3 semester hours
HMGT 212 - Managing Hospitality Human Resources 3 semester hours
HMGT 220 - Property Security and Facilities Management 3 semester hours
HMGT elective 3 semester hours

Total Credit Hours: 22

Program Outcomes

Upon completion of this program a student will be able to:

Appreciate the complexity of the hospitality industry as a whole.
Explain general management theory as it applies to hospitality supervision and leadership.
Enter, with junior standing, a four-year university with a major in hospitality management.
Enter a management training program in lodging management.
Demonstrate an ability to work effectively as a member of a team.
Demonstrate an ability to provide exemplary customer service.
Demonstrate an ability to perform responsibilities in an ethical manner.
Be sensitive to the importance of diversity in the hospitality industry.